Communication with any service provider is important. It’s far too easy to let small issues go by without comment as some would rather avoid any confrontations, but this can lead to larger issues further down the road. Communication is key to a successful office cleaning service. Here are five reasons why communication is key to establishing and maintaining a successful partnership with a cleaning service provider.
Talk with the Business Owners
You should get to know the owners of any local service provider you work with. This helps develop a line of trust. They trust and respect you as a client, while you trust and respect them as a quality service provider. So, make sure to not only talk with the owner but bring up how you like everything cleaned. This way, if there are any sub-cleaners for your office, they will know how you like it as well.
Feedback Improves Service Quality
When you provide feedback for an office cleaning service in Mississauga, you will improve service quality that will meet your expectations. It can be possible the cleaning provider is missing something they don’t realize you want, or perhaps they do something in a way you dislike. Don’t just sit there and let it boil over. Bring it up and correct the situation early on.
See How Open They Are
Communication is a two-way street. You want your cleaner to be receptive and willing to adjust to your needs. If they are not, it can be a warning sign and may indicate you should use a different service. Also, observe how quickly the cleaning service reacts to communication. They should be getting back to you within 24 hours.
Be Timely
When providing feedback, being timely is important. An office cleaning service in Mississauga may clean hundreds of locations over the course of a few weeks. Remembering something they did for you a month back can be difficult. Offer timely feedback whenever possible. This way, it will be fresh in your head and the cleaning service will be able to easily correct the issue.
Specific Information Improves Your Communication
Generalized instructions can be difficult to follow. When you tell your cleaning service exactly how you like something or point out the exact issue, it is easier for the service provider to correct it. Specified communication helps both you and the provider understand each other better. When you have a better and more direct line of communication it will drastically improve how your office is cleaned and help save the cleaners time.
For information about office cleaning services, please contact the professionals at Spotless Janitorial Services today!
