At Spotless Janitorial Service, we know how important it is to provide the highest level of customer service, while ensuring our customer’s cleaning needs are met. Not all commercial cleaning services in Brampton provide the optimum level of service you need. Here are 5 signs that your cleaning service is providing you with the good service.
1) Reliability
A good commercial cleaning service in Brampton will always show up on time and ready to get to work. At the start of your business relationship, you should have agreed on both the time and days the service is to be provided.
Should something happen, such as a weather event, that makes it so cleaners arrive outside the agreed upon time, you should be notified promptly with an alternative recommendation.
2) Quality of Service
You should never have to clean up after your cleaning service. Each area should be cleaned according to expectations laid out in a Service Agreement, including the cleaning of light switches and doorknobs, chairs pushed in, and all items on the desks replaced properly. The level of clean should be consistent from the first visit to the 100th and beyond.
3) Responsiveness
Human error is an unfortunate reality, even for the most experienced cleaning expert. How your commercial cleaning service in Brampton handles these errors tells you a lot about their dedication to customer service. Issues should be addressed promptly and steps should be quickly taken to ensure they do not happen again.
4) Flexibility
New employees and evolving business operations, can mean your cleaning needs change. When this happens, your cleaning service should be able to adapt quickly. Changes may include increasing or decreasing service visits, changing the service times or days, or adding additional services. Ideally, they will be able to tailor a cleaning plan to your business’s unique needs and budget without missing a beat
5) Proactive Nature
The relationship between a cleaning service and a business should be more than just sweeping the floors. A good cleaning service will alert you if your consumables, such as toilet paper and trash bags, are running low; they will also let you know if they have noticed any security issues, such as unsecured doors after hours. Another trait to look for is whether or not they conduct randomized quality audits to ensure the cleaning staff is providing the highest level of service.
At Spotless Janitorial Services, we take great pride in the level of service we offer our customers. To learn more about what to look for in a commercial cleaning service in Brampton, or to request a consultation, please contact the experts at Spotless Janitorial.
