By creating a comprehensive, personalized cleaning services program, our Mississauga team can deliver truly exceptional cleaning results for clients. Our Quality Assurance Program has been honed over many years in the industry and we’re now highlighting how the program works, as well the its value to clients.
Your customized guide sheet
The entire office cleaning process begins with a customized guide sheet that corresponds to your cleaning needs for the facility. Within the guide sheet, we’ll highlight specific items noted within our initial discovery meetings with you. These items could be areas for improvement in the cleaning process or new regulations in your industry related to cleaning. The guide sheet then acts a foundation to the cleaning process, giving a referral document to our team when completing their work.
Random audits As part of the quality assurance program, our Mississauga cleaning services team completes random audits on our sites and determines where improvements can be made. Our auditing team reviews the work of our cleaning staff independently, and then management determines the course of action to take when audits have been completed.
Detailed cleaning instructions
For companies with complex cleaning requirements, detailed instructions are included within the customized guide sheet. This could involve the cleaning of special equipment or the review of problem areas such as old tiles or flooring spaces that might otherwise become a hazard for those inside the building.
Feedback from clients
Our Quality Assurance Program includes feedback from our clients in improving our service. Providing cleaning services to clients in Mississauga and across the GTA, we depend on this feedback to continually improve our services and ensure the best value for your investment. We work with you to determine areas of improvement and conduct regular meetings with your team to ensure you are continually pleased with the work of our staff.
By building this comprehensive Quality Assurance Program, Spotless Janitorial Services haveensured the needs of our clients are met with precision. This is a process of continual improvement that has helped drive effective results for our team over our decades in the industry. To discover more about the program and its value, call us today.
