When you start looking into cleaning services in Mississauga, it’s always a good idea to get quotes from multiple places. There are four major things to keep in mind while reviewing your quotes to better ensure you contract with the company that is best suited to your needs.
1. Your Needs VS. Their Offer
Ideally, you would have complied a list of things you need from your commercial cleaner prior to asking for quotes. The list can include:
• Frequency of service
• Preferred service dates and times
• Cleaning product preferences
• Type of floor care required
• Areas to be serviced
• Budget
Compare your needs against what they are offering. Higher quotes may include additional services you do not have need for, while low ball quotes may not include enough to meet your needs.
2. Are They Covered?
Cleaning services in Mississauga should maintain valid insurance and WSIB coverage to protect their workers and you, in the event something should happen. However, this is something that smaller companies eliminate in order to provide the lowest quote, which can leave you vulnerable. Paying a little extra for a cleaning company that can provide current and valid proof of coverage could save you in the long run.
3. How Established Are They?
Smaller cleaning services and businesses just breaking into the commercial cleaning industry, may provide lower quotes than their more established counterparts. While this may look good on paper, it may not translate into a reliable service since smaller companies are not as likely to have proper protocols in place to cover employee absences. This can cause your service to be delayed or even cancelled from time to time, leaving you scrambling for alternative cleaning solutions, such as requiring your employees to pick up the slack.
4. Reputation
Likely one of the more important considerations is the cleaning service’s reputation. Request references, read testimonials, and customer reviews to get a feel for the company’s level of customer service, quality, and integrity. Companies with a long track record of satisfied customers are more likely to be there when you need them. While considering their reputation, you should also find out about their problem resolution policy, quality check procedures, and how proactive they are.
For over 30 years Spotless Janitorial Services has provided outstanding customer service to their clients in the West Greater Toronto Area. For more information, or to request your free quote, please contact the professional team at Spotless Janitorial Services today!
