Contracts, in general, are often full of legal jargon that can be confusing for many business owners and individuals alike. However, it is important to understand the contract enough to know if you are getting a good deal. Here are what businesses should look for in a service agreement with a cleaning service in Mississauga.
First Impressions
First impressions are not just for meeting new people; if the overall presentation of the contract is anything less than professional, then chances are the company offering the contract is less than professional themselves. When reviewing contracts with potential cleaning services, look over the document first to ensure it is both professional and formal in appearance.
The Content
The contract between a business and a cleaning service in Mississauga should clearly outline what the company will be doing, how often, and for how much. Costs and fees need to be laid out carefully and clearly. Specific duties should also be clearly stated, including any exclusions and expectations, as well as how statutory and civic holidays are managed.
Not only should the contract clearly state the costs and cleaning duties, but the agreement should also include non-cleaning related responsibilities, if any, such as:
• Providing cleaning supplies and equipment
• Consumables management (restocking toilet tissue, hand soap, etc.)
• Reporting potential security concerns (unsecured doors, etc.)
Contract Terms and Issue Resolution
The term of the contract is another aspect to pay close attention to. The length of the contract should work well for both parties. A month-to-month contract would not be reasonable for a reputable cleaning service in Mississauga because of the time investment required to start services. Conversely, and a three-year contract would be considered too long of a commitment for most businesses.
The contract should also clearly state how the cleaning company handles resolving issues, including:
• Person of contact if there is a problem
• Expected turnaround time for solutions
• Preventative policies
There should be a clearly defined “Notice of Termination” clause which outlines what happens if either party fails to meet the contractual obligations, and whether or not an unhappy customer may terminate the contract early.
For more information regarding contracts with a cleaning service in Mississauga, or to request your free consultation, please contact the experts at Spotless Janitorial Services today!
