There’s no shortage of office cleaning companies and other janitorial services out there… which makes it difficult to choose between them. After all, for such a relatively simple task, you’re still giving strangers a lot of access to your office. You need a janitorial service which you can genuinely trust, along with having the skills to keep your office clean.
These are some of the most important traits to look for when you want to feel confident about your cleaning service.
Seven Must-Haves When Hiring an Office Cleaning Crew
- Referrals
One of the first things you should ask is what referrals they can provide, preferably to companies they are currently working with. A reliable janitorial service should be able to provide plenty.
- Strong hiring practices
How do they screen their employees? Do they do drug tests and background checks? Be certain that their screening practices match your security policies, particularly if you deal in confidential information.
- No subcontracting
Avoid hiring a janitorial service that will subcontract its work. At that point, you have NO control over who’s entering your office. Worse, if there is any kind of incident, it would likely devolve into messy finger-pointing where no one will take responsibility without the courts getting involved.
- Solid safety training
Ask about their safety procedures, and how well their workers are trained. Your janitors aren’t only responsible for their safety, they’re also responsible for protecting your workers as well.
- Insurance
Be sure to inquire about the state of their liability insurance and, if necessary, follow up with a call to their insurer to verify that the policy is current. If someone got hurt and the office cleaning service didn’t have insurance, the liability could easily fall on you.
- Low employee turnover
Ask about their turnover percentages. If they have a hard time holding onto employees, that’s a big red flag that something is wrong at the administrative level. Plus, it means you’d be getting janitors without much experience.
- Well-defined communication policies
If you have a question or concern, what’s the procedure for having it addressed? Will you have access to a manager whenever you need? These should be spelled out, and always make it easy to reach someone in authority.
Let Spotless Janitorial Services Clean for You
You can trust Spotless Janitorial Services with your business. Our highly trained and well-vetted crew of professionals can handle your cleaning with the utmost professionalism. Contact us for a free quote.
